Purchasing
Checkout
All the items that you have in your shopping bag appear in your order during Checkout. If you do not want to order all the items, simply edit your shopping bag before clicking "Checkout." When you click "Submit Order" we verify your credit card. Your credit card will not be charged until your order is shipped. Your order will not be placed and your credit card will not be charged if you do not click "Order Now."
Canceling an Order
If you would like to cancel or change an order that you've just placed, please call 1.888.580.4343 as soon as possible. We'll do everything we can to accommodate your request, however; items that have already shipped cannot be canceled and must be returned or exchanged.
Please note: if you cancel an item that qualified you for a promotion, you may no longer receive that discount or promotion.
Multiple Shipping Addresses
You can only ship to one address each time you checkout. If you are shopping for people at different addresses, you will need to place each order separately.
Methods of Payment
Sea Island Online accepts the following credit cards:
Visa
Master Card
American Express
Discover
Diners Club
We are unable to accept checks, cash, or credit vouchers.
If we are unable to process your credit card please check to ensure you entered the correct card number and expiration date, and that the billing name and address you entered match your credit card statement exactly. Please refer to your credit card company if the problem persists.
Tax policy
Tax is based on tax rates for your taxing jurisdiction (derived from the ship-to address being used for your order).
Tax is calculated at the unit-level, as some states offer tax exemptions and exceptions for certain apparel items. Some of the items in your order may be taxable and others may be non-taxable. Likewise, some taxable items may be a taxed at a different rate than other taxable items in your order. Tax is also applied to the shipping charges associated to the taxable items in your order.
If you return an item for a refund, you will also receive a refund for the taxes you paid for that item. You will not receive a refund for the taxes you paid on the shipping of that item, as the shipping charges are nonrefundable once an item has indeed been shipped.
Sea Island Shops collects applicable taxes in all states except Alaska, Delaware, Montana, New Hampshire and Oregon. Certain clothing and footwear items are exempt from tax when delivered to addresses in Connecticut, Massachusetts, Minnesota, New Jersey, Pennsylvania, Rhode Island and Vermont.
We are required to collect tax on shipping and handling charges in all states except Alaska, Delaware, Idaho, Massachusetts, Montana, New Hampshire, New Jersey, Oregon, Oklahoma and Vermont.
Please note that on-screen order totals reflect estimated tax. The actual charge to your credit card will reflect all applicable taxes calculated at the time your order is shipped. If you have any questions about the taxes on your invoice, please call anytime at 1.888.580.4343.
Tax exempt purchases
If you are making a purchase for a tax-exempt organization, or are an individual that qualifies for a tax exemption, please call 888.580.4343.
Pricing policy
Please note: Prices shown are in U.S. dollars only.